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     Site Crashes During Upgrade

It seems like everything in poker happens simultaneously. One raid on a poker tournament will lead into another, announcements banning video slot machines are shortly followed by announcements that video poker machines were involved in political scandal. The latest simultaneous action appears to be the upgrading of various online poker websites, as numerous sites try to gain more of an edge in the competitive market.


For one website, the upgrade has the opposite result. UltimateBet experienced some severe glitches that left plenty of online poker players irate.
The problems prevented players from participating in games and also locked up the cash in their existing accounts. Complaint were all over the internet about the attempted installation of the botched Escapa software upgrade, which crashed UltimateBet for a full 24 hours and came back online with decreased functionality at its cashier interface.

Players have complained about sit and go games crashing as soon as the first player is knocked out, and many complaints have been heard about money missing from the accounts of players. Others have had long waits for cash outs or have received no cash outs at all. Many players have been ignored when emailing site management about the problems.


UltimateBet has put an announcement up on its home page, stating the following:

“On March 1st, we performed a major upgrade of the UltimateBet platform.
"Over the last few days we have encountered some site performance issues as we continue to tune the system. We are working hard to resolve all of these issues and thank you for your patience as we finish this upgrade. "There will be a lot to look forward to in the coming weeks at UltimateBet including some incredible promotions so please hang in there.
"Thank you for your patience. "UltimateBet"

The notice clearly does not address the concerns of UltimateBet players worried about what exactly is happening with their money, or other specific concerns or questions. This is not the first time that UltimateBet’s name has been tied to insidious activity in the online poker world. The site also gained some notoriety when it was involved in the demise of Pokershare, and the latest episode will certainly do nothing to help polish the tarnish out of UltimateBet’s reputation.